Grand River Hospital

N.H.'s Story - Grand River Hospital, Kitchener

"I say that my child's birthday is also the anniversary of the worst day of my life. I am very sad that it is how I feel.

I gave lots of feedback and they responded well and seemed to want to improve. The anesthesiologist is the only one who really didn't seem to understand the negative impact he had and kept trying to deflect blame."

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